Customer Value Series: What Business Are You In?
March 15th, 2011 | 
Author:
Many business owners, franchisors and franchisees, are surprised to discover that they actually lose money when they acquire a customer. That’s because they don’t keep their customers (or franchisees). The value of a customer comes with longevity! But the emphasis in most businesses is on “market share” and getting more customers. Why get them if you’re only going to lose them?
Duration : 0:2:52
[youtube C8KFTmeRSW0]
Posted in Creating Customer Value | 
Tags: franchise, franchise opportunity, franchise relations, franchising, franchisor, good franchisors, hot franchises
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Nice.